Privacy Policy – Sobha Sienna Project Information Site

This Privacy Policy explains how www.sobhasienna.com collects, uses and protects the information you share with us while researching Sobha Sienna, the proposed residential project by Sobha Limited in Sarjapur, Bangalore. Buying a home involves sharing personal details, and we want you to know exactly what happens to them.

This website is an information portal managed by a RERA-authorised real estate agent and is not the official website of Sobha Limited. By using this website or submitting an enquiry, you agree to the practices described below.

1. Information We Collect

We follow a simple rule: collect only what is needed to answer your enquiry.

• Details you submit: your name, mobile number (with country code) and email address, provided only when you fill in an enquiry, site visit, brochure or cost sheet form.
• Messages you send us: if you contact us by phone or WhatsApp, we receive the number you contact us from and the content of your conversation.
• Basic technical information: like most websites, our hosting provider may automatically record standard details such as your browser type, device type and IP address to keep the site secure and working properly.

We do not ask for sensitive information such as bank details, identity documents or passwords through this website.

2. How We Use Your Information

Your details are used only to support your home search. Specifically, we may use them to:

• Share the Sobha Sienna price list, floor plans, brochure or cost sheet you requested.
• Arrange and confirm a site visit in Sarjapur.
• Answer your questions about booking, payment plans and availability.
• Tell you about launch updates, offers or comparable Sobha projects in Bangalore that match your requirements.

Your Consent to Be Contacted

When you submit a form, you authorise us and our partners (such as the developer's sales team) to contact you by phone call, SMS, email or WhatsApp regarding your enquiry. This consent applies to the enquiry you made, even if your number is registered on the National Customer Preference Register (DND). You can withdraw it at any time, as explained in Section 5.

3. Sharing of Information

We do not sell or rent your personal information to advertisers or data brokers. We share it only where it is needed to help you:

• Developer and sales partners: with Sobha Limited or its authorised sales team so they can respond to your interest in the project.
• Service providers: with trusted providers who host this website and deliver enquiry form submissions to our team, only to the extent needed to provide those services.
• Legal requirements: where disclosure is required by law, regulation or a valid request from a government authority.

4. Cookies and Third-Party Services

This website does not use advertising or tracking cookies of its own. However, some features are provided by third parties that may set their own cookies or collect usage information under their own privacy policies:

• Google Maps – the embedded location maps are provided by Google. See the Google Privacy Policy.
• WhatsApp – when you choose to chat with us on WhatsApp, your conversation is handled under the WhatsApp Privacy Policy.

You can block or delete cookies through your browser settings. The website will continue to work without them, although embedded maps may not display.

5. Your Rights and Choices

Your data belongs to you. In line with India's Digital Personal Data Protection Act, 2023, you may ask us to:

• Access the personal information we hold about you.
• Correct details that are inaccurate or out of date.
• Stop calls, messages or emails from us.
• Delete your information once it is no longer needed.

To make a request, reach us through the contact page. We will act on it promptly.

6. Data Security and Retention

We use reasonable technical and organisational safeguards, including encrypted (HTTPS) connections, to protect your information from unauthorised access, loss or misuse. No online system is completely risk-free, but we limit access to your details to the people who need them to assist you.

We keep your information only for as long as it is needed to respond to your enquiry and follow up on your property search, or as required by law. After that, it is deleted or anonymised.

7. Links to Other Websites

Our pages link to external websites such as Wikipedia, government portals and the developer's official website. We are not responsible for the content or privacy practices of those websites, so please review their policies when you visit them.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always be available on this page, with the "Last updated" date shown at the top.

9. Contact Us

For any questions about this Privacy Policy or how your information is handled, please get in touch through our contact page.

Privacy Policy – Frequently Asked Questions

1. Why do you ask for my phone number and email?

So we can send the Sobha Sienna details you asked for, such as the price list, brochure or floor plans, and help you schedule a site visit.

2. Will my number be sold to other companies?

No. We never sell your details. They are shared only with the developer or sales team handling your enquiry.

3. How do I stop receiving calls or messages?

Simply let us know through the contact page or reply to our message, and we will remove you from our follow-up list.

4. Can I ask you to delete my information?

Yes. Send us a request and we will delete your personal details, unless we are required by law to keep them.